Payment information

Payment methods

The payment methods available for your order are displayed at checkout. Availability may depend on your location, currency and the payment options enabled for the store. Select your preferred available method and follow the checkout instructions.

Currency and order total

Prices are shown in pounds sterling (GBP £). Please check the full order total at checkout before completing your payment.

Standard delivery is free on all orders (£0.00), with no hidden handling charges. Your bank or payment provider can explain any currency conversion fees or other charges it may apply.

Order confirmation and payment enquiries

Your order confirmation will be sent to the email address you provide at checkout.

If your payment fails, check the message displayed at checkout or contact your payment provider. For questions about an order, email us and include your order number.

Never send full payment card details by email or through the contact form.

Cancellations and refunds

Please see our order cancellation policy and our returns and refunds information.

Approved refunds are issued to the original payment method. Your bank or payment provider may require additional processing time before the refund appears in your account.